Best AI Tools for Customer Support in 2026
Discover 30 top AI tools for customer support.
ActiveCampaign
AI email marketing and customer experience automation
ActiveCampaign AI
AI email automation and CRM platform
Ada
Automation platform for enterprise customer service.
Ada CX
AI customer service automation at enterprise scale
Agentforce AI
Salesforce AI agents for autonomous service
Aisera
AI service management for IT and customer support
Albert AI
Autonomous AI for digital advertising campaigns
Attention AI
AI sales intelligence for call coaching
Attentive
AI SMS marketing platform for e-commerce brands
Attentive AI
AI SMS marketing platform for e-commerce
Avoma
AI meeting intelligence for revenue teams
Blym
AI-powered marketing automation platform
Boomerang
AI email productivity for Gmail and Outlook
Brand24
AI social listening and brand monitoring tool
Brevo
AI marketing platform for email, SMS, and CRM
Buffer AI
AI social media scheduling and analytics tool.
Campaign Monitor AI
AI email marketing for agencies and brands
Capacity
AI-powered support automation platform
Capacity AI
AI support automation and knowledge base
Catalyst AI
AI customer success software for enterprises
Character
AI characters for conversations and roleplay.
Chatbase
AI chatbot builder trained on your content
Chime CRM
AI CRM and marketing platform for real estate agents
Chorus.ai
Conversation intelligence for sales — acquired by ZoomInfo in 2021.
ChurnZero AI
AI customer success for subscription businesses
CleverTap
AI mobile marketing and customer engagement
ClientSuccess AI
AI customer success management platform
Crisp
AI customer messaging platform for startups and SMBs.
Dialogflow
Google AI natural language understanding for agents
Dixa AI
AI conversational customer service platform