Best AI Tools for Help Desk in 2026
Discover 30 top AI tools for help desk.
Ada
Automation platform for enterprise customer service.
Ada CX
AI customer service automation at enterprise scale
Aisera
AI service management for IT and customer support
Capacity
AI-powered support automation platform
Chatbase
AI chatbot builder trained on your content
Crisp
AI customer messaging platform for startups and SMBs.
Dixa AI
AI conversational customer service platform
Drift
Conversational AI for B2B sales and support
Drift AI
Conversational AI for B2B sales and support.
Forethought
AI that prioritizes and routes support tickets automatically.
Forethought AI
AI support automation with workflow intelligence
Freshdesk
AI-powered customer support ticketing platform
Freshdesk AI
AI-powered helpdesk with Freddy AI assistant.
Freshworks AI
AI customer service suite with Freddy AI
Front AI
AI email collaboration platform for teams
Gladly AI
AI radically personal customer service platform
Gorgias
AI helpdesk for e-commerce customer support
Gorgias AI
AI helpdesk for e-commerce customer experience
Haptik
AI customer experience platform at scale
Help Scout AI
AI customer support platform for growing businesses
HubSpot Service Hub
AI customer service with CRM integration
Hubtype
AI conversational apps for customer service automation
Intercom AI
AI-first customer service platform with Fin AI agent.
Intercom Fin
AI chatbot designed for instant customer service resolution.
Khoros
AI digital engagement platform for enterprise brands
Kore.ai
AI virtual assistant platform for enterprises
Kustomer
CRM platform with AI for omni-channel support.
Kustomer AI
AI CRM for customer service teams
LivePerson
AI conversational platform for digital customer engagement
Oracle Service Cloud
AI-powered field service and customer engagement