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Alpha Blue

Alpha Blue is an AI-powered Customer Support tool — WhatsApp AI replies, orders, bookings and human handover for businesses on eligible plans. Best for: Customer Support. Pricing: contact (GateOnAI Score: 49/100).

WhatsApp AI replies, orders, bookings and human handover for businesses on eligible plans.

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Alpha Blue Digital creates an AI assistant that connects to a business’s WhatsApp number and replies to customer messages automatically. The bot answers in Urdu, Roman Urdu or English, pulls information about services, prices and timings, and can book appointments or take orders directly in the chat. When a human is needed, the conversation can be paused and handed over to staff, who receive WhatsApp and email alerts. All interactions stay on the business’s own WhatsApp number and are stored with contact history for export. Alpha Blue handles setup, linking the number, training the assistant with the provided business data and testing before going live, so no technical skills are required. The service is offered with simple monthly pricing in Pakistani rupees, with plans that add capacity, staff alerts and support for multiple numbers. It is marketed toward clinics, dental practices, restaurants, salons, online shops, real‑estate agents and academies—any business that receives repeat WhatsApp inquiries.

Summary written from Alpha Blue's own website on 30 Oct 2026. Check the vendor's website for current details.

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Questions to ask the vendor

  1. Will you sign a GDPR data processing agreement (Article 28) and share your list of sub-processors?
  2. Where is our data stored and processed, and is it used to train your models?
  3. What does the plan we need cost, and what is included?
  4. Can we export all our data, and how is it deleted when we cancel?
  5. (Customer Support) Are customers told when they are talking to an AI, and can they always reach a person?
  6. (Customer Support) How long are customer conversations kept, and who can access them?

Full checklist: 43 questions to ask an AI vendor · Alternatives to Alpha Blue · Compare Alpha Blue with Spiceworks Help Desk

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