Zendesk Sunshine
AI conversational CRM and customer service platform
FreemiumCustomer SupportChatbotHelp DeskFAQ GenerationTicket ManagementSentiment AnalysisAI AssistantAI AgentLarge Language ModelNatural Language Processing
Zendesk Sunshine combines AI-powered ticketing, conversational bots, and CRM capabilities. Its AI handles routing, response suggestions, and sentiment analysis across email, chat, voice, and social channels.
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